RETURN POLICY

• Items must be returned within 30 days of the purchase date.
• All items must be unworn and unwashed, with any original tags attached.
• All intimates, swimwear, jewelry, belts, hats, hair accessories, backpacks, eyewear, scarves, handbags, and keychains are final sale.
• All discounted items are final sale.
• Refunds must be refunded to the original payment method. If that is unavailable, we will email you an electronic gift card.
• You are responsible for the return shipping, and all shipping charges are non-refundable.
  
  

RETURN INSTRUCTIONS
Please follow the instructions below to make a return.

1. Pack item(s) to return into a box or bag of your choice.
2. Include your original invoice included in your package, a copy of the invoice, or your confirmation email so we can identify your order. (If this is a gift we can issue you a e-gift card for the return. Please provide the full name and email you would like the e-gift card to be sent to.)
3. Ship to our returns address (included below) with the shipper of your choice.
4. When received at our warehouse, you will be refunded (within 30 days) or issued a gift card (within 60 days) for the items and sent a confirmation email.

List on the form what items you are returning, and mail to this address:

Bird Dog Surf Fulfillment
Order#
12112 N Rancho Vistoso Blvd Ste 150-109
Oro Valley, AZ 85755

RETURN PROCESS
Once we have received the return, we will process it within 5-7 business days. Your refund will be credited back to the original method of payment used to place the order. If that is unavailable then you will be refunded to an electronic gift card. Returns over the 30 day limit will get an electronic gift card. Refunds may take an additional 5-7 business days depending on your bank. We will email you at the email your order was placed with notifying you when we process your refund.